Service & Support

if you have questions concerning our products, we provide fast and competent support. Our support is provided by competent engineers who exactly know the different areas of application of the iba system and the individual products. They are familiar with the broad connectivity and have access to a comprehensive knowledge database.


+46 (0)23 16020

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Configuration iba systems Service Type A - daily rate

Daily rate for configuration of iba systems (HarmonizedCode:2, ECCN:N, LKZ:DE, AG:N)

Start-up Service Type A - daily rate

Daily rate for start-up of iba systems (HarmonizedCode:2, ECCN:N, LKZ:DE, AG:N)

Technical Services Type A - daily rate

Daily rate for technical support (HarmonizedCode:2, ECCN:N, LKZ:DE, AG:N)

VPN Service (2 Year) Licence

includes 1 biennial license (cannot cancel within contract period)

VPN Service (1 Year) Licence

includes 1 annual license (cannot cancel within contract period)

VPN Add-On (Month * Units)

includes 1 license-month (price shown is per month / licence; must extend to align with end of related Service licence; cannot cancel within contract period)